Client Centered Care, Psychosis, and OT with Lauren Jones (CE Course)

Client Centered Care, Psychosis, and OT with Lauren Jones
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Then, join the OT Potential Club to take your test and earn a certificate.

Course Description

Released November 21, 2021 from Aurora, NE

The research we discuss on the OT Potential Podcast has a recurring theme: therapy goals should always support what is meaningful to the client.

But, lurking behind this best practice is an important question: what do we do when a patient is not of sound mind?

We’ll explore an article that hits the question head on, looking at client-centered care for patients with psychosis. It’s an especially helpful read for mental health OTs—but we can all learn something from it, since every clinician sees clients whose decision making could be perceived as impaired.

The takeaway from this article is that we can always find ways to be client-centered. And, it’s worth making the effort to do so, since it always seems to improve patient engagement and outcomes.

To help us unpack this article, it is our privilege to welcome Lauren Jones, MS, OTR/L.  Lauren currently works on an interdisciplinary team as a Senior Occupational Therapist, providing services to youth, adults, and older adults in an inpatient psychiatry setting. Together, we will discuss practical strategies for keeping your interventions client-centered, regardless of your treatment setting(s).

Primary Research Explored

When you log in, be sure to check out the OT Potential Club’s written breakdown of the following research article. Then, share your questions and thoughts with fellow practitioners.

Moritz, S., Berna, F., Jaeger, S., Westermann, S., &; Nagel, M. (2016). The customer is always right? subjective target symptoms and treatment preferences in patients with psychosis. European Archives of Psychiatry and Clinical Neuroscience, 267(4), 335–339.


  • The Medi-Cog
  • The Occupational Self Assessment (OSA)
  • The Personal Recovery Outcome Measure (PROM)
  • Pediatric Specific Quality of Life Questionnaire (PedsQL)

Secondary Research 

Kirsh, B., Martin, L., Hultqvist, J., &; Eklund, M. (2019). Occupational therapy interventions in mental health: A literature review in search of evidence. Occupational Therapy in Mental Health, 35(2), 109–156. 

Birken, M., Henderson, C., &; Slade, M. (2018). The development of an occupational therapy intervention for adults with a diagnosed psychotic disorder following discharge from hospital. Pilot and Feasibility Studies, 4(1). 

Learning Objectives

  • You will be able to recall which symptoms patients with schizophrenia felt were most important to address in treatment.
  • You will be able to identify assessments OTs can utilize to ensure their treatment remains client-centered.


Intro (5 minutes)

Breakdown and analysis of journal article (10 minutes)

  • Quick refresher on schizophrenia and its symptoms
  • The treatment disconnect regarding what’s important to patients versus providers
  • What was the goal of this paper?
  • What were the authors’ methods?
  • What were the results?
  • Discussion: negative symptoms ranked as most important to target for treatment
  • Conclusion
  • Takeaways for OT practitioners

Discussion on practical implications for OTs (with guest Lauren Jones) (45 minutes)

• Can you tell us the story of how you found occupational therapy in mental health?
• What were your initial impressions of the journal article?
• Do you see this discrepancy between what is important to the treatment team versus the patient playing out in your setting?
• What are strategies you currently use to stay client centered in your occupational therapy evaluation and treatment?
• Do you have specific examples of times when taking patient preference into account was difficult?
• Occupational therapy was not ranked by patients as one of the most effective treatments. What do you think needs to change in OT delivery to increase our efficacy in the eyes of patients?
• For OTs who do not work in mental health, what lessons have you learned in your current work about being client centered that have a broader application?
• How would you like to see occupational therapy delivery in mental health change in the next 5-10 years to be more client centered and more effective?

Contact Hours

1 hour (0.1 AOTA CEUs)

Target Audience/Educational Level

Our target audience is occupational therapy practitioners who are looking to learn about client-centered care and occupational therapy. The educational level is introductory.

Instructional Methods/Registration/Special Needs Requests/Cancellation Policy

This course is an independent/self-study course delivered via podcast on iTunes, Spotify and Google Play. Explore your listening options on the OT Potential Podcast page.

If you need accommodations to take this course, please contact us and we will address your needs on an individual basis.

If this course were to be cancelled, please see our cancellation policy on our terms page.

Course Completion Requirements

In order to receive a certificate for this course, you must first listen to the podcast in its entirety. Then, you will need to take the test (found at the top of this page) and earn 75% or higher. If you pass, a certificate will be automatically generated and sent to your email.


Lauren Jones, MS, OTR/L:

Lauren Jones, OT (occupational therapist)

Lauren Jones, MS, OTR/L (she/her/hers) earned a B.S. in Psychology from the College of William and Mary and an M.S. in Occupational Therapy at the University of North Carolina at Chapel Hill and was in the 2016 cohort of the AOTA Emerging Leaders Development Program. Ms. Jones currently works on an interdisciplinary team as a Senior Occupational Therapist providing services to youth, adults, and older adults in an inpatient psychiatry setting.

She is active in state and national OT organizations, including regularly presenting at North Carolina Occupational Therapy Association conferences and previously serving as an NCOTA SIS Coordinator and Social Media Co-chair. She has also served AOTA in multiple capacities, including roles as a representative to the Assembly of Student Delegates, an Education SIS intern, conference proposal reviewer, panelist, and an Emerging Leaders Program application reviewer.

Ms. Jones is an Executive Board Member for the nonprofit Coalition of Occupational Therapy Advocates for Diversity (COTAD) has served in multiple roles, including Secretary, Editor, and Web Editor since joining the organization in 2016. Ms. Jones is dedicated to attracting and retaining people from diverse backgrounds to the profession of occupational therapy, and frequently participates in community recruitment and education events as well as accepting fieldwork students and mentoring new clinicians within the COTAD Mentorship Program.

Sarah Lyon, OTR/L:


Sarah’s passion is helping fellow OT practitioners translate evidence into daily practice. Sarah earned her BA in religion from St. Olaf College, then earned her master’s degree in occupational therapy from New York University in 2011. Since then, she’s worked in numerous facilities, including a critical access hospital, an acute trauma hospital, and a state inpatient psychiatric hospital.

In 2011, Sarah launched OT Potential because she realized we needed a reliable source of quality occupational therapy-related content and resources. She has also had the opportunity to create content for brands like WebPT, MedBridge, Saebo, and NeuroLutions.

She launched the OT Potential Club in 2019 to marry her love of simplifying complex topics with her desire to help therapists access the most important OT-related research released each year.

Sarah is a prairie girl at heart, which is why she returned to her hometown to raise her children in Aurora, Nebraska (home of the strobe light).

This course was designed to meet your continuing education requirements

Every state, entity, and country has different requirements for what counts as continuing education, and we have done our best to make sure it meets yours. Please double check with particular requirements, and let us know if you have any questions about whether it meets your needs.

NBCOT renewal:
This course is designed to meet the requirements of NBCOT PDUs. But, you are advised to make your own determination as to whether the course will be beneficial to your practice. NBCOT does not endorse any specific professional development units.

See #14 on the NBCOT Renewal Activities Chart to see what this podcast would qualify under. (OT Potential is considered a 3rd party entity.)

We are AOTA approved!!
Works for NBCOT PDUs!

State license renewal (within the US):

Our OT Potential Podcast is intended to meet the requirements for “online” and “independent/self-study” courses. If you have any questions about your particular continuing education requirements, please check with the licensing entity in your state.

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